You can pay for our services using various methods, including credit/debit cards, bank transfers, or online payment gateways. For business accounts, we also offer invoicing with flexible payment terms.
Once your shipment is dispatched, you will receive a tracking number. You can use this number on our website or app to monitor the progress of your shipment in real-time.
Yes, you can specify a preferred delivery date during the booking process. However, this depends on the destination and the shipping method selected. We’ll do our best to accommodate your request.
Certainly! Ensure your goods are properly packaged to prevent damage. Label your shipment clearly with the recipient’s address, and provide accurate documentation, especially for international shipping.
Prohibited goods include hazardous materials, flammable substances, perishable items, and illegal products. Please refer to our detailed list of restricted items on our website.
Yes, we provide optional insurance coverage to protect your shipments against loss or damage during transit. Contact us to learn more about the coverage options available.
If your shipment is delayed, we will notify you immediately and provide an updated delivery timeline. In the rare case of a lost shipment, our support team will work with you to resolve the issue, including initiating a claim if insurance was purchased.
Yes, we offer international shipping to most countries worldwide. Customs clearance and additional documentation may be required for some destinations.
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